Terms and conditions

nyenganyenga - swallowThe terms and conditions set out here apply to the information on the website nynenganyenga.com and to the ordering of any products from this website.

  • Copyright
    Ann Macdonald has the copyright of the material on the website www.nyenganyenga.com.  You are welcome to view and use content from the website for personal use only. Content may not be used for commercial uses or re-publication.
  • Contact
    My contact address is:
    Ann Macdonald
    12 Ratcliffe Road
    Haydon Bridge
    NE47 6ET
    You may telephone at  (01434) 688545 or 07925910566
    Email:  ann@nyenganyenga.com
  • Website information
    Every effort has been made to ensure that accurate information is uploaded to this website. Perfection, though, cannot be guaranteed, and on receiving customer feedback, adjustments will be made. I cannot be liable for any loss arising (direct, indirect or consequential) from reliance on information contained in the website.
  • Descriptions and products
    The descriptions and specifications of products in the website are as accurate as possible. On occasion, they may be approximate. Any representational errors will be corrected but this will not materially alter a particular product. I reserve the right to withdraw availability of each product without notice.
  • Ordering
    You may order products from the website by submitting a completed order form through the check out procedure. The baskets are unique and only one of a kind and so I cannot make more available of each one. I can make more shweshwe items on demand, although fabric designs can run out.
  • Prices and payments
    I reserve the right to change prices as required, without notice.
    The price of each product is the price shown on the website at the time we accept your order. The prices include any applicable value added tax (VAT).
  • Delivery
    I will arrange delivery of the products you order to the address that you specify in the check out procedure. Subject to availability, I aim to dispatch goods within three days of receiving your order and you should receive your order in the UK within seven days.
    If you do not take delivery of the products or if the delivery instructions are inadequate, and your parcel is returned, we may have to cancel the order and retain the products. In this event, I will refund the price of the goods, but retain the delivery cost. This will mainly pertain to bulky items.
    I do hope you are happy with what you receive. If there is an error or any other delivery problem with respect to the products you ordered, please email or phone me (see details above). I  hope that you find this website easy to use.

Thank you for shopping at Nyenganyenga Craft and Design.nyenganyenga - swallow